FAQs

If your question is not answered below in a FAQ, below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

All paid registrants will receive an email on April 29, 2021, or within 2 business days following receipt of payment after April 29th, with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the pre-recorded sessions, virtual exhibit hall, virtual networking, evaluation and CE.

You will have 60 days to access the virtual meeting once access has been granted.  Click here to learn more.

How do I access the CE certificate?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I change my password?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

If you need a W-9, email us.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

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