Holy Cross Health
Holy Cross Health is a Catholic not-for-profit health care system dedicated to improving the health of our community. We serve more than 240,000 patients each year from Maryland’s two largest counties, Montgomery and Prince George’s, with the commitment to be the most trusted health care provider in the Washington, D.C., suburban area. We have grown from one hospital founded in 1963 to a system of two hospitals (Holy Cross Hospital and Holy Cross Germantown Hospital) and four health centers (Aspen Hill, Gaithersburg, Germantown, and Silver Spring) that offers a full range of inpatient and outpatient health care services, as well as innovative community-based health and wellness programs.
Manages the activities and personnel of the release of information, birth registry, analysis, incomplete record, document imaging, and auditing sections of the Health Information Management (HIM) Department for both Holy Cross Hospital and Holy Cross Germantown Hospital under the direction of the HIM Director. Monitors state and federal legislative actions regarding medical records, vital statistics, patient confidentiality, and release of information. Partners with clinical leadership. Develops and aligns the HIM Department’s continuous improvement efforts with annual performance targets. Administers, reviews, and updates as needed department policies and procedures designed to uphold HIM operations and maintain compliance standards consistent with Trinity Health and across both hospitals.
Manages the activities and personnel of the release of information, birth registry, analysis, incomplete record, document imaging, and transcription sections of the Health Information Management (HIM) Department for both Holy Cross Hospital and Holy Cross Germantown Hospital under the direction of the HIM Director.
Administers, reviews, and updates as needed department policies and procedures designed to uphold HIM operations and maintain compliance standards consistent with Trinity Health and across both hospitals.
Develops and reviews data systems, manual systems, work flows, job tools, and productivity measures and standards across both hospitals.
Assumes responsibility for the timeliness and integrity of record functions (e.g. assembly, scanning, analysis, transcription, and incomplete records) to ensure favorable hospital accounts receivable status.
Develops and aligns the HIM Department’s continuous improvement efforts with annual performance targets.
Monitors state and federal legislative actions regarding medical records, vital statistics, patient confidentiality, and release of information.
Responsible for assuring that documentation standards are met and the record completion process is accomplished in accordance with the bylaws of the Medical/Dental staff as well as the standards and policies of the HIM Department, CMS, Joint Commission and other state and local regulatory agencies.
Responsible and accountable for data accuracy and achievement of all department productivity and quality metrics.
Hires qualified HIM staff and ensure proper orientation and training programs are in place.
Acts as a mentor to assist in fostering the growth of the HIM staff and elevates employee issues and concerns to leadership as needed.
Partners with clinical leadership, the Clinical Informatics Department, and Trinity Health to ensure appropriate documentation is available within the EMR to facilitate clinical care and appropriate coding. Assists the Director of HIM in budget preparation.
Work with our contracted vendors to assure service expectations are met.
Participates on assigned medical staff and administrative committees.
Supports the Mission of Trinity Health and Holy Cross Health
Management at Holy Cross Health involves understanding that we operate within a fiduciary relationship in which we are expected to steward our community’s resources in such a way that we produce high quality, safe, efficient, and effective care for both today’s patients and tomorrow’s patients. This enables us to become the most trusted provider of health services within our community.
A Manager at Holy Cross Health is expected to understand their fiduciary responsibility to the community, demonstrate fidelity to the hospital, and operate consistently with its ethics and mission in their performance of their job duties. These duties include the management of human resources and systems to safely produce high quality care, patient and physician satisfaction, and sustainability. Managers generally have 24-hour responsibility for the operation of a division and its services as well as responsibility for coordinating achievements or responding to challenges across multiple divisions within the organization.
Managers demonstrate ethical behavior, leadership capability, fiscal responsibility, excellent analytical and communication skills, and the ability to select, train and retain management employees. Appropriate leadership at this level requires recognition that long-term, sound working relationships across the organization and with our partners (medical staff, insurers, and community) are necessary. Successful Managers will have a constant awareness of how they are impacting these relationships through individual decisions and communications.
Constant improvement of the performance of the Manager’s division and monitoring alignment with the budget, operating and strategic plans are primary responsibilities of the Manager. A Manager selects, develops and mentors a performance oriented and responsive team that will ensure that the necessary divisional resources are available and focused to support Holy Cross Hospital and its management in a highly competitive market. Participation in setting organizational policy and adapting that policy as necessary is expected of each Manager. Once policy is set, the Manager is accountable for ensuring the application of policies across the organization.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer.
Qualified applicants are considered for employment without regard to Minority/Female/Disabled/Veteran (M/F/D/V) status.
Minimum Licensure/Certification Required (if applicable):
Registered with AHIMA as a Registered Health Information Technologist (RHIT)
Minimum Knowledge, Skills, & Abilities Required:
Graduate of accredited health information management education program.
Four years of progressively more responsible job related experience and at least three years in a supervisory capacity.
Experience with unit record system and automated medical record systems. Experience with release of information guidelines and familiar with HIPAA regulations. Knowledgeable of documentation guidelines and standards as set by Joint Commission as well as local and federal regulatory agencies. Good communication skills plus the ability to effectively train personnel in department operations.