ONC’s Consumer eHealth and Engagement Division is seeking insight from AHIMA and its members to better understand how large health systems and institutions process individuals’ medical records requests, and where best practices and solutions might be identified to make the process more transparent, convenient, and ideally digital for consumers.
In particular, they are interested in hearing more about AHIMA’s efforts around consumers’ requests, to learn about best practices in the field, discuss challenges and solutions (pre and post OCR-patient access guidance from February 2016) and identify opportunities for alignment and collaboration.
1. How do large health systems and institutions generally process individual record requests? What makes the process different compared to a smaller institution? Is there a difference?
2. What are the biggest challenges in processing individual record requests?
a. Has there been a change in the ease in which these record requests are processed for individuals, post-February 2016 OCR guidance?
3. What have you found or seen to be best practices/solutions?
4. How can the process be made:
a. More transparent?
b. More convenient?
c. Ideally digital? What type of investment would this require?
Please submit your comments directly to:
Lauren Riplinger, JD
Senior Director, Federal Relations
Moses Y Asiedu, MS, RHIA President- MdHIMA 2016-2017
Vicki Reynolds, RHIT Advocacy Chairman MdHIMA
Second Year Delegate MdHIMA